{"id":392,"date":"2018-05-07T12:12:21","date_gmt":"2018-05-07T10:12:21","guid":{"rendered":"http:\/\/www.arabianssecret.com\/?page_id=392"},"modified":"2021-03-30T19:26:16","modified_gmt":"2021-03-30T17:26:16","slug":"delivery","status":"publish","type":"page","link":"https:\/\/www.arabianssecret.com\/fr\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tOur policy lasts 30 days.<\/span> If 30 days have elapsed since your purchase, we unfortunately can not offer you a refund or exchange.<\/span>\r\n\r\n To be eligible for a return, your item must be unused and in the same condition you received it.<\/span> It must also be in the original packaging.<\/span>\r\n\r\n Many types of products can not be returned.<\/span> Perishable goods such as food, flowers or magazines can not be returned.<\/span> We also do not accept intimate or sanitary products, dangerous products or flammable gases or liquids.<\/span>\r\n\r\n Other items that can not be returned:<\/span>\r\n\r\n * Gift cards<\/span>\r\n\r\n * Downloadable software<\/span>\r\n\r\n * Some health and personal care products<\/span>\r\n\r\n To make a return, you must present us with a receipt or proof of purchase.<\/span>\r\n\r\n Please do not return your purchase to the manufacturer.<\/span>\r\n\r\n There are some situations where only a partial refund is granted: (where applicable)<\/span>\r\n\r\n * Books with obvious signs of use.<\/span>\r\n\r\n * CD, DVD, VHS tape, software, video game, tape, or vinyl record that has been opened.<\/span>\r\n\r\n * Any item that is not in its original condition, that is damaged or that has some missing parts for reasons that are not due to an error on our part.<\/span>\r\n\r\n * Any item that is returned more than 30 days after delivery.<\/span>\r\n\r\n Refunds (if applicable)<\/strong><\/span>\r\n\r\n Once we have received and inspected the returned item, we will send you an e-mail to confirm that we have received it.<\/span> We will also inform you of our decision to approve or reject your refund request.<\/span>\r\n\r\n If your application is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.<\/span>\r\n\r\n Late or missing refunds (if applicable)<\/strong><\/span>\r\n\r\n If you have not received your refund yet, please check your bank account first.<\/span>\r\n\r\n Then contact the credit card issuer, as there may be a delay before your refund is officially posted.<\/span>\r\n\r\n Then contact your bank.<\/span> There is often a processing time required before a refund is posted.<\/span>\r\n\r\n If after doing all these steps you still have not received your refund, please contact us at contact@ciyceurope.com.<\/span>\r\n\r\n Sale items (if any)<\/strong><\/span>\r\n\r\n Only regular priced items can be refunded.<\/span> Unfortunately, the sale items are not refundable.<\/span>\r\n\r\n Exchanges (if any)<\/strong><\/span>\r\n\r\n We only replace an item if it is defective or damaged.<\/span> If in this case you wish to exchange it for the same item, send us an e-mail to contact@ciyceurope.com and send us your item to: 132 ul Mimi Balkanska, Sofia, 1540, Bulgaria.<\/span>\r\n\r\n Gifts<\/strong><\/span>\r\n\r\n If the returned item was identified as a gift at the time of purchase and it was sent to you directly, you will receive a gift credit equal to the value of your return.<\/span> Once we have received the returned item, a gift certificate will be mailed to you.<\/span>\r\n\r\n If the item has not been identified as a gift at the time of purchase, or if the gift giver preferred to first receive the item for you later, we will send a refund to the gift giver. and he will know that you have returned the article.<\/span>\r\n\r\n expedition<\/strong><\/span>\r\n\r\n To return a product, you must send it by post to: 132 ul Mimi Balkanska, Sofia, 23, 1540, Bulgaria.<\/span>\r\n\r\n You will be responsible for paying your own shipping charges to return your item.<\/span> Shipping costs are not refundable.<\/span> If you receive a refund, the return costs will be deducted from it.<\/span>\r\n\r\n Depending on where you live, the time required to receive your exchanged product may vary.<\/span>\r\n\r\n If you are shipping an item worth more than \u20ac 75, you should consider using a delivery service that allows you to track the shipment or take out a delivery insurance.<\/span> We do not guarantee that we will receive the item you return to us.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Our policy lasts 30 days. If 30 days have elapsed since your purchase, we unfortunately can not offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. Many types of products can […]<\/p>\n","protected":false},"author":890,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-392","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.arabianssecret.com\/fr\/wp-json\/wp\/v2\/pages\/392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arabianssecret.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arabianssecret.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arabianssecret.com\/fr\/wp-json\/wp\/v2\/users\/890"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arabianssecret.com\/fr\/wp-json\/wp\/v2\/comments?post=392"}],"version-history":[{"count":0,"href":"https:\/\/www.arabianssecret.com\/fr\/wp-json\/wp\/v2\/pages\/392\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.arabianssecret.com\/fr\/wp-json\/wp\/v2\/media?parent=392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}